FAQ

Q1: How do I contact support?

You can contact us at support@gloowskin.com. We reply within 24–48 business hours.

Q2: How long does shipping take?

Shipping usually takes 5–14 business days, depending on your location.

Q3: How do I request a return or refund?

Email us with your order number and reason for the request.
Returns must be requested within 30 days of delivery.

Q4: Can I change my shipping address after ordering?

If the order has not yet shipped, we can update the address.
After shipment, modifications are not possible.

Q5: What payment methods do you accept?

We accept major credit/debit cards, Shop Pay, Google Pay, Apple Pay and more.